At Your Service!
Phone: (805) 965-5248
The Challenge
We in the waste industry are facing the most challenging times in our history. The environment, every aspect of it, is on the minds of people everywhere; it is an issue confronting political leaders daily. At BFI we are at the center of those environmental concerns that deal with the disposal of wastes and their potential impact on the earth, water and air.
BFI will provide you with the very best trash collection service at your residence. To help us do so and to help keep Goleta and Santa Barbara beautiful, please take a moment to read these tips about our service.
Many of these guidelines are established by local ordinance, setting certain responsibilities with BFI and others with the customer. Generally, these tips will help prevent injury to your collector or damage to the environment. If we may be of further assistance, please call or email our Customer Service Department at the numbers above.
Thank you for your business and for taking time to review these service guidelines.
See you on collection day!
BFI collects the trash and yard waste on the same day of the week. We will pick up the total number of containers you subscribed for at your residence. The cans must be within 100 feet from the curb. If you plan on having your cans outside this range, please notify BFI and a distance charge will then be assessed to your account.
Recycling will be picked up every other week on your trash and yard waste collection day. Because of the new automated collection system, we require all wheeled carts to be placed in the street with the wheels up against the curb. You must leave the carts at least two feet from parked cars or other carts if you have more than one cart. This is so that we may service the carts in a safe and efficient manner. Recycle carts must be placed on the street for service the night before. Please do no place carts in front of mailboxes. For information on your recycling pickup days, please follow the recycling schedule.
BFI provides the customer with can(s) or wheeled cart(s) for yard waste and a wheeled cart for recyclable materials (containers for yard waste and commingled recyclables must be used exclusively for those items. Any containers contaminated with items that are not recyclable will not be collected. These containers are the property of BFI and must remain at the residence if the customer discontinues service.
Containers for household trash are provided by the customer. Containers may be made of plastic, metal or rubber with a maximum 32-gallon capacity. Handles and lids are required. Call us if you wish to substitute a trash bag or bundle of yard trimmings instead of a regular can. A bundle should be tied, not to exceed four feet in length, and the collector must be able to lift it with one hand.
If you ever have extra trash, please call us. For a nominal fee, we will have your collector take up to four extra bags or cans on the next pickup. Please do not place bags or other items on top of cans. Our collectors are instructed not to take them in order to avoid discarding something you did not intend to throw away. Also, do not store valued items (i.e. earthquake kits, toys) in the garbage can unless you clearly marked the can "not trash". (Please call at least one day in advance.)
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